In life, there is usually piss on the seat.

But every now and then, you get lucky and things go your way.

In line at Starbucks yesterday, it actually happened to me. (Not the nasty thing, the lucky thing.)

Someone ahead of me paid for my drink. I’ve heard of this happening to other people, but I never thought it would actually happen to me, you know?

Of course, I paid toward the order being taken behind me, to keep the kindness going.

Then, this morning, we received an e-mail telling us how great Jumpchart is, and that they recommend it to everyone they can. Their excited tone came through loud and clear, even in an e-mail.

I’m once again compelled to keep the kindness going. I’m reminding everyone to take some time today to tell someone whose product you use why you find it useful. Feedback of any kind does wonders to improve a project, and letting the creators know you care enough to send an e-mail says “Thank You” even louder.

It’s contagious, and it’s part of what sets our industry apart from others. We help each other through beta tests, we give each other feedback on projects, we learn from each other daily. We’re proud of creating a tight community of designers, developers, and ideas.

So pay it forward, keep our community strong, and don’t piss on the seat.