Full of Gut Punches
Occasionally you read an article that feels like swallowing a chip sideways. It stops you; painful until you get it digested.
“There’s nothing wrong with the scientific study of usability. Until you pretend that it’s prescriptive, instead of descriptive. That something good for humans can be reduced to mathematical certainty.”
“Software cries out for personality, for ornamentation, for delight. To reflect higher aspirations, and evoke emotion. For designers who don’t think it’s silly to imagine software as a helping hand, rather than a tool to be used.”