Paprika, Twitter-style: Use Textile to make notes, tag ‘em, date ‘em, assign ‘em, and share ‘em.

Things go wrong. Nothing we can do about it.

What we do have control over is how we handle the situation. I think rule one of crisis management (even on a really, really small scale) is to acknowledge the issue. Finding the best way to communicate to your users is the first step.

What began as a platform to give live updates (like what you were eating for lunch) has evolved into a tool businesses use for much more productive reasons. Twitter is a great way to let your app’s users know when something has gone wrong. Plus, what better way is there to get your message out to so many people in such a short amount of time? Keep Reading

Imagine every blog article gets a unique hashtag. (kind of like how url shorteners work.) Twitter turns into a very simple way to comment on articles across the whole internet tracked via the hashtags.

You could build a cool site where you could see recently commented on articles. See what’s most popular, and see what users are commenting on what. Kind of like TweetMeme. Kind of like Digg.

Already been done? Other ideas?

If you’re reading this, you just might be one of a few dudes in a room working on something similar to what we built. Or a few ladies in a room, or pick your combo. No matter, if you’re one of the readers of this blog who is also working on putting out a web app, then you know this feeling: You work, work, work, and then you wonder what to do…

Our business is a weird business. In many ways it’s like other product-focused industries- but it’s different. When other product companies send a product to manufacturing, there is a gap. A time between the original products, revisions, and next products.

In the web app industry there is no such gap. No such cycle to give us cues on how to live, or work. As soon as you’re done, tweaking begins, then you find it hard to draw a line between tweaking, and adding. You’re never done. Keep Reading

We’re constantly listening to what people are saying about our apps. Whether it’s on Twitter or someone’s personal blog we listen and, when we feel we can help, we try to respond. Besides being a great way to gauge public opinion, these conversations have given us quite a few good ideas for new features and blog topics and, for our users, its a great way to let them know that someone on the other end is listening.

Since releasing Staction in January we’ve been seeing more and more mentions of it on Twitter and, like the proud parents we are, we’d like to share a few with you. It makes us especially happy that a few of the tweets from users sound like they’re having great success at simplifying their workflow with Staction.

Keep Reading