Using a product you have conceived of and designed can be a cathartic process for a company. It can be tough to draw the line between where you are stroking your own ego, and where the system is actually working. Over time, the difference is clear.

The short answer is that Jumpchart has totally changed the entire way we do business. W’re more precise about our ideas, quicker through the idea generation and build phase, and generally sleep better at night. Clients react to it as if there were no alternative. They take it for granted that this is how easy web design ought to be, -never knowing all of the lost time and effort they are saving.

We’ve noticed several things about our own process by using Jumpchart. Previously we had:

• Forced our clients to take a lot on faith.
• Allowed ourselves to become confused late in the build phase about what it actually was we were specifically building.
• Not understood the confusion our clients had about what they were purchasing
• Spent too much time on organizational tasks

After trying Jumpchart for a while, we noticed our efficiency, and joy growing proportionally. By having a simple agreeable format that people could rally around, we had solved many of the problems that made our jobs unpleasant. We spent more time doing the things we loved… designing and building websites.

We had happier, less apprehensive clients. We had more efficient, and happy employees. We could barely remember what it was like to do it the old way…