Recently a user pointed out via Twitter that our Staction signup process could be smarter about how it handled errors. When you work on web apps, there are about a thousand things you should do better. Maybe a hundred thousand. You’ve worked so incredibly hard on the things you have done, that when someone points out the things you haven’t gotten to, it’s easy to get defensive. We hope that in the future we, and you, can remember this answer we gave to the user’s complaint:

“You’re right; we can do better.”

It’s the only proper answer to give…